Career Opportunities

Below are the positions with GoServices that you may apply for. Our Human Resources will review your application and contact you if we have a position open for you. You can email your resume to Human Resources at info@GoServices.com or write us at GoServices, Inc. P.O. Box 210700, San Francisco, CA 94121.


Customer Service / Call Center

Duties:
In this role, you will handle a high volume of inbound customer calls for transportation services reservations; explain differences between different services and providers; research and resolve billing inquiries; troubleshoot customer issues; and prioritize and organize daily follow-ups to ensure timely resolution. You will also evaluate customer concerns and resolve problems to the customer's satisfaction.

Qualifications:
Preferred candidates will have relevant experience, including online customer contact. Excellent oral/written communication, problem-solving, analytical and troubleshooting skills are essential, ability to be a team player with a positive attitude and the ability to work a flexible schedule, as well as a working knowledge of computers and keyboard data entry.

Business Development & Sales

Duties:
Business Development & Sales manages the internal and external relationships with GoServices commercial partners including vendors, affiliates, e-commerce partners, and advertisers. You will be processing transportation companies’ contracts, including negotiations and administration, accurately entering data to the contract database in a timely fashion. You will also be expected to maintain daily contact with transportation services partners via phone and email.

Qualifications:
Preferred candidates will have excellent oral/written communication skills, ability to demonstrate successful negotiation skills, good defusing techniques for difficult situations, ability to work in a fast pace environment, multi-task and make sound decisions, display sensitivity to customer needs, ability to be a team player with a positive attitude and the ability to work a flexible schedule.